An ATC Business qualification is flexible and contextualised to suit your current workplace or future career aspirations.

The world of business has changed and today, globalisation is the new normal. With today’s fast pace of change, you need a business course that will keep up. It’s why we customise your course to meet the changing demands of industry, technology and careers.

Through working on live business challenges, you will learn to solve problems and prioritise resources through taking an analytical, sustainable, cost-effective approach. You will learn to think critically and engage in an inclusive, collaborative manner while developing leadership skills.

Certificate II Workplace Skills

BSB20120 – Certificate II in Workplace Skills

The BSB20120 Certificate II in Workplace Skills course will teach you about business technology, word processing and spreadsheets, customer relationships, customer service, work practices and much more.

This course has been developed against the latest national criteria and business administration requirements. It is packed with practical real-life activities and you will have real business development projects to undertake.

Your course will interact with your workplace so that you actually get to practice the knowledge and skills you gain. As you progress, you will gain valuable insights into how business and customer service interact.

The nationally accredited Certificate II in Workplace Skills will improve your employment options and prepare you for further study. Start here to develop your business administration skills and land a rewarding job as an administration assistant in the industry of your choice.

LEARN NEW SKILLS

Through theory and practical course work, you will learn:

  • Basic computer skills
  • Basic typing skills
  • Office administration and support
  • How to work in a business environment
  • Sustainable work practices
  • How to work in teams and on your own
  • Workplace health and safety principles

DEVELOP YOUR TALENT

Develop other personal qualities:

  • Confidence dealing with people in a business environment
  • Learn self-motivation
  • Advance your written and verbal skills
  • Become an expert at managing priorities

ACHIEVE YOUR GOALS

Success in this course will provide you with:

  • A nationally recognised qualification at Certificate II level
  • Skills that can be used in any industry

  • Course type

    • Traineeship
    • School based traineeship

  • Study Mode

    Flexible delivery – Including online delivery with some projects, activities and workplace skills-based training.

  • Duration

    Traineeship

    12 months

    School-Based Traineeship

    12 – 24 months

  • Fees

    • Government subsidised
    • Fee paying

    Contact us to find out about eligibility for government subsidies and fees.

  • Career Opportunities

    Entry-level Business Services job roles, such as:

    • Administration assistant
    • Reception
    • Customer service
    • Accounts assistant

  • Entry requirements

    To be eligible for this course you must:

    • Be in relevant employment as this course is delivered in the workplace
    • Have a signed traineeship contract

    Thinking about a traineeship? Enquire today.

Certificate III Business

BSB30120 Certificate III Business

The BSB30120 Certificate III in Business course introduces you to business technology, word processing and creating spreadsheets, customer relationships, customer service and work practices.

The BSB30120 Certificate III in Business has been developed against national criteria and business administration requirements. It is packed with practical real-life activities and have the opportunity to tackle real business development projects.

Whether you are working in the business environment or studying online from home, this course will encourage you interact with practical activities so that you practice the knowledge and skills that will form the basis of a successful career in business. As you progress, you will gain valuable insights into how business and customer service interact in the real world enterprise.

If you are completing this course via a traineeship we will interact with your workplace so that you actually get to practice the knowledge and skills you gain. As you progress, you will gain valuable insights into how business and customer service interact.

The nationally recognised Certificate III in Business will empower you with the essential knowledge and skills you need to build your career in business services. Learn transferrable skills you can apply across a range of industries and business models with this exciting and practical course.

SPECIALISATIONS

BSB30120 Certificate III in Business training package has provisions for specialisations within the qualification. You can choose elective units that will qualify you for one of the following specialisations:

  • Customer Engagement
  • Business Administration

Should you choose to complete the qualification with specialisation your award will be presented as BSB30120 Certificate III Business (Customer Engagement) or BSB30120 Certificate III Business (Business Administration).

LEARN NEW BUSINESS SKILLS

Through theoretical and practical course work, you will learn to:

  • Work with different stakeholders
  • Prepare documents, spreadsheets and presentations
  • Maintain office resources
  • Support an operational plan
  • Maintain financial records
  • Use office software (generally Microsoft Office)

DEVELOP YOUR TALENT

Develop the personal attributes that will help you get ahead:

  • Critical thinking
  • Communication and interpersonal skills
  • Time management
  • Collaboration and team work
  • Problem solving skills

ACHIEVE YOUR GOALS

Completing this course will provide you with:

  • A nationally recognised qualification at Certificate III level
  • The knowledge and skills to enhance your career opportunities
  • Strong pathways to continued study

  • Course type

    • Traineeship
    • School based traineeship
    • Direct enrolment

  • Study Mode

    Flexible delivery – Including online delivery with some projects, activities and workplace skills-based training.

  • Duration

    Traineeship

    12 months

    School-Based Traineeship

    12 – 24 months

    Direct enrolment

    6 – 12 months

    Individual training plans will be developed to ensure successful completion of the course taking into consideration the needs and resources of each student.

  • Fees

    • Government subsidised
    • Fee paying

    Contact us to find out about eligibility for government subsidies and fees.

  • Career Opportunities

    • Clerical officer
    • Customer service officer
    • General clerk
    • Payroll officer
    • Program administrator
    • Word processing officer

  • Entry requirements

    Traineeship

    To be eligible for this course you must:

    • Be in relevant employment as this course is delivered in the workplace
    • Have a signed traineeship contract

    Thinking about a traineeship? Enquire today.

    Non-traineeship

    There are no entry requirements for non-trainees. You can enrol in this course now.

  • Units

    Total number of units = 13

    6 core units plus

    7 elective units

    2 elective units must be selected from Group A
    1 elective unit must be selected from Group B

    4 elective units must be selected within the specialisation group to be eligible for a specialisation award.

    Core Units

    BSBCRT311 Apply critical thinking skills in a team environment

    BSBPEF201 Support personal wellbeing in the workplace

    BSBSUS211 Participate in sustainable work practices

    BSBTWK301 Use inclusive work practices

    BSBWHS311 Assist with maintaining workplace safety

    BSBXCM301 Engage in workplace communication

    Elective Units

    Group A – Technology

    BSBTEC301 Design and produce business documents

    BSBTEC302 Design and produce spreadsheets

    BSBTEC303 Create electronic presentations

    BSBTEC404 Use digital technologies to collaborate in a work environment

    BSBWRT311 Write simple documents

    Group B – Business Competence

    BSBPEF301 Organise personal work priorities

    BSBPMG430 Undertake project work

    BSBESB401 Research and develop business plans

    BSBWHS332X Apply infection prevention and control procedures to own work activities

    Group C – Teamwork and relationships

    BSBCRT412 Articulate, present and debate ideas

    BSBLDR301 Support effective workplace relationships

    BSBXTW301 Work in a team

    Group D – Customer and Client Engagement

    BSBOPS304 Deliver and monitor a service to customers

    BSBOPS305 Process customer complaints

    ICTSAS305 Provide ICT advice to clients

    SIRXCEG002 Assist with customer difficulties

    SIRXMKT001 Support marketing and promotional activities

    Group E – Business Administration

    BSBFIN302 Maintain financial records

    BSBOPS301 Maintain business resources

    BSBOPS303 Organise schedules

    BSBPUR301 Purchase goods and services

    Group G – Records and Information Management

    BSBINS302 Organise workplace information

    BSBINS303 Use knowledge management systems

Certificate IV Business

BSB40120 Certificate IV Business

This qualification is suited to those working as administrators, supervisors and project officers. In this role, individuals use well developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

SPECIALISATIONS

BSB40120 Certificate IV in Business training package has provisions for specialisations within the qualification. You can choose elective units that will qualify you for one of the following specialisations:

  • Leadership
  • Business Operations

Should you choose to complete the qualification with specialisation your award will be presented as BSB40120 Certificate IV Business (Leadership) or BSB40120 Certificate IV Business (Business Operations).

  • Course type

    • Traineeship
    • Direct enrolment

  • Study Mode

    Flexible delivery – Including online delivery with some projects, activities and workplace skills-based training.

  • Duration

    Traineeship

    12 – 18 months

    Direct enrolment

    12 months

    Individual training plans will be developed to ensure successful completion of the course taking into consideration the needs and resources of each student.

  • Fees

    • Government subsidised
    • Fee paying

    Contact us to find out about eligibility for government subsidies and fees.

  • Career Opportunities

    • Administrator
    • Office Coordinator
    • Project Officer

  • Entry requirements

    Course entry requirements

    You should have basic have digital literacy skills and average English reading and writing skills, or higher. As a guide – you should have completed Year 12 schooling, or have sound workplace written communication skills.

    Traineeship

    To be eligible for this course you must:

    • Be in relevant employment as this course is delivered in the workplace
    • Have a signed traineeship contract

    Thinking about a traineeship? Enquire today.

    Non-traineeship

    There are no entry requirements for non-trainees. You can enrol in this course now.

  • Units

    Total number of units = 12

    6 core units plus

    6 elective units

    2 electives must be from Group A

    4 electives must be selected from specialisation group to be awarded specialisation

    Core Units

    BSBCRT411 Apply critical thinking to work practices

    BSBTEC404 Use digital technologies to collaborate in a work environment

    BSBTWK401 Build and maintain business relationships

    BSBWHS411 Implement and monitor WHS policies, procedures and programs

    BSBWRT411 Write complex documents

    BSBXCM401 Apply communication strategies in the workplace

    Elective Units

    Group A – Self-development 

    BSBPEF401 Manage personal health and wellbeing

    BSBPEF502 Develop and use emotional intelligence

    Group B – Leadership

    BSBCMM411 Make presentations

    BSBLDR411 Demonstrate leadership in the workplace

    BSBPEF501 Manage personal and professional development

    BSBSTR401 Promote innovation in team environments

    BSBXTW401 Lead and facilitate a team

    Group D – Business Operations

    BSBMKG433 Undertake marketing activities

    BSBOPS402 Coordinate business operational plans

    BSBOPS403 Apply business risk management processes

    BSBOPS404 Implement customer service strategies

    BSBESB401 Research and develop business plans

    General Electives

    BSBPMG430 Undertake project work

    BSBTEC401 Design and produce complex text documents

    BSBSUS411 Implement and monitor environmentally sustainable work practices

    BSBXCS404 Contribute to cyber security risk management

Certificate IV Leadership and Management

BSB40520 Certificate IV Leadership and Management

This qualification is suited to those who have recently been promoted, or those working towards becoming a supervisor, manager, team leader, office manager, front line manager, leading hand, administration manager, or those requiring leadership skills in a range of different roles.

In these roles, individuals use well developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

During this course, you will learn leadership and management skills, including leading effective teams in the workplace, establish relationships, and how to communicate effectively. Additionally, you’ll learn a range of useful skills to promote innovation, coordinate business resources, write complex documents, analyse and present research information, make a presentation, and mentor and lead others.

  • Course type

    • Traineeship
    • Direct enrolment

  • Study Mode

    Flexible delivery – Including online delivery with some projects, activities and workplace skills-based training.

  • Duration

    Traineeship

    12 – 18 months

    Direct enrolment

    12 months

    Individual training plans will be developed to ensure successful completion of the course taking into consideration the needs and resources of each student.

  • Fees

    • Government subsidised
    • Fee paying

    Contact us to find out about eligibility for government subsidies and fees.

  • Career Opportunities

    • Administrator
    • Office Coordinator
    • Project Officer

  • Entry requirements

    Course entry requirements

    You should have basic digital literacy skills and average English reading and writing skills, or higher. As a guide – you should have completed Year 12 schooling, or have sound workplace written communication skills.

    Traineeship

    To be eligible for this course you must:

    • Be in relevant employment as this course is delivered in the workplace
    • Have a signed traineeship contract

    Thinking about a traineeship? Enquire today.

    Non-traineeship

    There are no entry requirements for non-trainees. You can enrol in this course now.

  • Units

    Total number of units = 12

    5 core units  plus

    7 elective units

    4 electives must be from Group A

     

    Core Units

    BSBLDR411 Demonstrate leadership in the workplace

    BSBLDR413 Lead effective workplace relationships

    BSBOPS402 Coordinate business operational plans

    BSBXCM401 Apply communication strategies in the workplace

    BSBXTW401 Lead and facilitate a team

    Elective Units

    Group A 

    BSBCRT411 Apply critical thinking to work practices

    BSBWHS411 Implement and monitor WHS policies, procedures and programs

    BSBTWK401 Build and maintain business relationships

    BSBPEF502 Develop and use emotional intelligence

    Group B 

    BSBCMM411 Make presentations

    BSBTEC404 Use digital technologies to collaborate in a work environment

    BSBWRT411 Write complex documents

    BSBPEF401 Manage personal health and wellbeing

    BSBPMG430 Undertake project work

Dual IV Qualification

BSB40120 Certificate IV Business & BSB40520 Certificate IV Leadership and Management

This dual qualification is suited to students who want to pursue a business management career. Studying business and leadership allows you to understand and master the most important elements of a successful organisation.

Covering a diverse range of business, leadership and management subjects, this this dual qualification includes units of study in disciplines such as:

  • Coordinating business resources
  • Promotion of products and services
  • Leading team effectiveness
  • Implementation of continuous improvement
  • Leading and facilitating off-site staff

  • Course type

    • Traineeship
    • Direct enrolment

  • Study Mode

    Flexible delivery – Including online delivery with some projects, activities and workplace skills-based training.

  • Duration

    Traineeship

    12 – 18 months

    Direct enrolment

    12 months

    Individual training plans will be developed to ensure successful completion of the course taking into consideration the needs and resources of each student.

  • Fees

    • Government subsidised
    • Fee paying

    Contact us to find out about eligibility for government subsidies and fees.

  • Career Opportunities

    • Team Leader
    • Business Administrator
    • Project Manager
    • Sales Manager
    • Operations Manager

  • Entry requirements

    Course entry requirements

    The course is delivered via online virtual classroom or correspondence so you will need to have digital literacy skills and average English reading and writing skills, or higher. As a guide – you should have completed Year 12 schooling, or have sound workplace written communication skills.

    Traineeship

    To be eligible for this course you must:

    • Be in relevant employment as this course is delivered in the workplace
    • Have a signed traineeship contract

    Thinking about a traineeship? Enquire today.

    Non-traineeship

    There are no entry requirements for non-trainees. You can enrol in this course now.

  • Units

    These units satisfy the requirements for the award of BSB40120 Certificate IV Business and BSB40520 Certificate IV Leadership and Management

    BSBCRT411 Apply critical thinking to work practices

    BSBTEC404 Use digital technologies to collaborate in a work environment

    BSBTWK401 Build and maintain business relationships

    BSBWHS411 Implement and monitor WHS policies, procedures and programs

    BSBWRT411 Write complex documents

    BSBXCM401 Apply communication strategies in the workplace

    BSBPEF401 Manage personal health and wellbeing

    BSBPEF502 Develop and use emotional intelligence

    BSBPEF501 Manage personal and professional development

    BSBPEF401 Manage personal health and wellbeing

    BSBLDR411 Demonstrate leadership in the workplace

    BSBXTW401 Lead and facilitate a team

    BSBLDR413 Lead effective workplace relationships

    BSBOPS402 Coordinate business operational plans

Diploma Business

BSB50120 Diploma Business

The BSB50120 Diploma of Business is the pinnacle of vocational business education. It is the vocational qualification that employers look for when filling a senior business role. Alternatively, if you have little or no vocational experience, but possess sound theoretical business skills and knowledge that you would like to develop in order to create further educational employment opportunities then this qualification is suited to you.

The BSB50120 Diploma of Business course has been developed against the national requirements for business management and includes industry relevant projects.

The nationally accredited Diploma of Business provides you with technical and interpersonal skills that are transferable across all areas of business. Strengthen your knowledge of managing systems, processes and human resources, and progress your career to roles like executive officer, sales manager or business development manager.

LEARN NEW SKILLS

Through theory and practical course work, you learn to:

  • Plan e-marketing communications
  • Manage and mitigate risk
  • Manage budgets and financial plans
  • Manage recruitment selection and induction
  • Identify and evaluating marketing opportunities
  • Develop workplace policy and procedures for sustainability
  • Manage operational plans

DEVELOP YOUR TALENTS

Hone your personal attributes to help you get ahead:

  • Critical thinking
  • Strong communication skills
  • Attention to detail
  • Strengths in planning, organising and self-management

ACHIEVE YOUR GOALS

Completing this course will provide you with:

  • A nationally recognised Diploma qualification
  • A strong study pathway into a Bachelor of Business

  • Course type

    • Traineeship
    • Direct enrolment

  • Study Mode

    Flexible delivery – Including online delivery with some projects, activities and workplace skills-based training.

  • Duration

    Traineeship

    18 – 24 months

    Direct enrolment

    12 – 24 months

    Individual training plans will be developed to ensure successful completion of the course taking into consideration the needs and resources of each student.

  • Fees

    • Government subsidised
    • Fee paying

    Contact us to find out about eligibility for government subsidies and fees.

  • Career Opportunities

    • Business owner
    • Corporate services manager
    • Executive officer
    • Project consultant

  • Entry requirements

    Traineeship

    To be eligible for this course you must:

    • Be in relevant employment as this course is delivered in the workplace
    • Have a signed traineeship contract

    Thinking about a traineeship? Enquire today.

    Non-traineeship

    There are no entry requirements for non-trainees. You can enrol in this course now.

    Is this course right for you?

    To be prepared for this course, it is recommended that you:

    • Hold a Certificate IV in Business or other relevant qualification
    • Have experience in a range of work environments in senior support roles

    If you need support in preparation for study, contact us about your options.

  • Units

    Total number of units = 12

    5 core units plus

    7 elective units

    2 electives must be selected from Group A

    4 electives must be selected from specialisation group if intending to qualify for specialisation

    Core units

    BSBCRT511 Develop critical thinking in others

    BSBFIN501 Manage budgets and financial plans

    BSBOPS501 Manage business resources

    BSBSUS511 Develop workplace policies and procedures for sustainability

    BSBXCM501 Lead communication in the workplace

    Elective units 

Diploma Leadership and Management

BSB50420 Diploma Leadership and Management

The BSB50420 Diploma of Leadership and Management is perfect for those that want to learn senior leadership and management skills for use in their existing job, gain a promotion, or advance towards a new career.

Our leadership courses will teach you to become a motivated and disciplined leader who inspires and motivates organisational change to overcome obstacles and meet strategic goals.

The BSB50420 Diploma of Leadership and Management course has been developed against the national requirements for business management and includes industry relevant projects.

LEARN NEW SKILLS

Through a mix of theory and practical coursework, learn to:

  • Communicate using emotional intelligence
  • Lead and manage a diverse workforce
  • Manage budget, financial and operational plans while managing risk and improving practices
  • Develop policy and procedures to support a sustainable work environment

DEVELOP YOUR TALENT

Develop the attributes that help you get ahead:

  • An aspiration for leadership in the workplace
  • Self-direction and discipline
  • Self-motivation and the ability to prioritise work
  • Experience in leading small teams
  • The ability to think critically

ACHIEVE YOUR GOALS

Completing this course will provide you with:

  • A nationally recognised Diploma qualification
  • Hands-on experience in leadership management essentials

  • Course type

    • Traineeship
    • Direct enrolment

  • Study Mode

    Flexible delivery – Including online delivery with some projects, activities and workplace skills-based training.

  • Duration

    Traineeship

    18 – 24 months

    Direct enrolment

    12 – 24 months

    Individual training plans will be developed to ensure successful completion of the course taking into consideration the needs and resources of each student.

  • Fees

    • Government subsidised
    • Fee paying

    Contact us to find out about eligibility for government subsidies and fees.

  • Career Opportunities

    • Business owner
    • Corporate services manager
    • Executive officer
    • Project consultant

  • Entry requirements

    Traineeship

    To be eligible for this course you must:

    • Be in relevant employment as this course is delivered in the workplace
    • Have a signed traineeship contract

    Thinking about a traineeship? Enquire today.

    Non-traineeship

    There are no entry requirements for non-trainees. You can enrol in this course now.

    Is this course right for you?

    To be prepared for this course, it is recommended that you:

    • Hold a Certificate IV in Business or other relevant qualification
    • Have experience in a range of work environments in senior support roles

    If you need support in preparation for study, contact us about your options.

  • Units

    Total number of units = 12

    6 core units plus

    6 elective units

    Core units

    BSBCMM511 Communicate with influence

    BSBCRT511 Develop critical thinking in others

    BSBLDR523 Lead and manage effective workplace relationships

    BSBOPS502 Manage business operational plans

    BSBPEF502 Develop and use emotional intelligence

    BSBTWK502 Manage team effectiveness